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  1. Somfy Protect Access
  2. V350 Connect > FAQ
  1. Somfy Protect Access
  2. V350 Connect > FAQ

V350 Connect > FAQ

Discover the product

  • Composition of the pack
  • The indoor monitor
  • Door station
  • Which Somfy Protect mobile apps are available?
  • Where can I find the Mac number for my V®350 Connect?

Installation

  • Before starting the installation, identify the different steps in the installation of my V®350 Connect pack
  • When changing my video doorphone for the Somfy V®350 Connect, can I keep my previous connections?
  • What is needed to install a V®350 Connect?
  • Typical V®350 Connect installation: what electrical connections need to be made?
  • Installing the indoor monitor (step 1)
  • Installing the door station of the V®350 Connect (step 2)
See all 12 articles

RTS association

  • Controlling somfy rts wireless equipment
  • Adding Somfy RTS Equipment
  • Saving the gate motorisation in the monitor’s memory
  • Memorising a group of rts products
  • Deleting an rts product

Settings

  • How to disable (or enable) the beep on the V®350 Connect from the call button
  • Adjusting the speaker volume
  • Can I set the opening delay of the electric latch on the V®350 Connect?
  • Setting the colour
  • Setting the contrast
  • Choice of the ring tone
See all 8 articles

Daily use

  • How to Control Your Somfy Protect Installation with Siri®?
  • How to control your Somfy Protect system using Google Assistant?
  • How does Apple CarPlay® work?
  • How does Android Auto™ work?
  • What happens if my V®350 Connect loses Wi-Fi access?
  • How do I turn off the LED on the V®350 Connect?
See all 10 articles

My account

  • Why is my account empty when my alarm has already been installed?

How can we help you?

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