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  1. Somfy Protect Access
  2. V®500 Connect PRO > FAQ
  1. Somfy Protect Access
  2. V®500 Connect PRO > FAQ

V®500 Connect PRO > FAQ

Discover the products

  • Composition of the V®500 Pro io Connect Pack
  • Indoor Monitor
  • Door Station
  • Which Somfy Protect mobile apps are available?
  • Where can I find the Mac number for my V®500 Pro io Connect?

Installation

  • Before starting the installation, identify the different steps in the installation of my V®500 Pro io Connect pack
  • What is needed to install a V®500 Pro io Connect?
  • Typical installation of the V®500 Pro io Connect, what electrical connections must be made?
  • Installing the V®500 Pro io Connect monitor (step 1)
  • Installing the V®500 Pro io Connect door station (step 2)
  • Connection to the gate and/or wicket (step 3)
See all 12 articles

RTS association

  • How to delete io-homecontrol equipment?
  • Adding a Somfy io-Homecontrol® scenario initiator
  • How do I create an equipment group?
  • Can I associate io-homecontrol® equipment on the V®500 Pro io connect?
  • How to add io-homecontrol® equipment

Setup

  • General Settings
  • Import an MP3 ringtone from the SD micro card
  • Door station settings
  • What do the different pictograms on the V®500 Pro io Connect home screen mean?

Daily use

  • How to control your Somfy Protect system using Google Assistant?
  • How to Control Your Somfy Protect Installation with Siri®?
  • How does Apple CarPlay® work?
  • How does Android Auto™ work?
  • How can I manage TaHoma® scenes from my connected video doorphone?
  • Responding to a visitor
See all 10 articles

My account

  • Why is my account empty when my alarm has already been installed?

How can we help you?

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