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  1. Somfy Protect Access
  2. Module de connectivité > Troubleshooting
  1. Somfy Protect Access
  2. Module de connectivité > Troubleshooting

Module de connectivité > Troubleshooting

Indoor monitor

  • What should I do if I see a blue screen on my monitor?
  • What should I do if my video doorphone doesn't turn on?
  • What should I do if I selected the wrong video door phone model?

Error messages

  • What does the Connectivity module LED color code mean?
  • What should I do if I get the error message, "Your phone is unable to communicate with your connected video doorphone"?
  • What should I do if I get the error message, "Your video doorphone could not be installed"?
  • What should I do if I get the error message: "No video doorphone has been detected"?
  • What should I do if I get the error message, "No internet connection"?
  • What should I do if I get the error message, "The password is incorrect"?
See all 12 articles

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