How do I receive security notifications?

To receive all the notifications sent by Door Keeper, go to your Smartphone's settings and allow notifications from the app.

Also remember to enable security alerts in the app from the Door Keeper's settings.

If your smartphone is not connected to a network, you will not receive notifications. Similarly, if the Internet Gateway is not working, you will not be notified.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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