How do I know if a visitor has come in my absence with a V®500 Pro io Connect?

 

You are alerted in two ways:

- Via the Somfy Protect application,

- Via your monitor.

 

1 / VIA THE SOMFY PROTECT APPLICATION

You receive a notification that you've had a visit, with a 10-second video.

Then, in your app's history feed, you'll find the date, time and video of the event.

 


2 / VIA THE MONITOR

When a visitor rings your videophone in your absence, a photo is taken. The number of photos taken in your absence is shown on the monitor's pictogram of photos.

To view it, click on the pictogram.

 

 

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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