How to change the Wi-Fi network on the V®500 Connect


If you have modified your Wi-Fi network (changed your network name and/or changed your password) either voluntarily or after changing your Internet Box, you will need to reconnect your V®500 Connect:


• Make sure you have the supplied reset pin and your new Wi-Fi password,

• Open the Somfy Protect app,

• Go to the "My devices" menu,

• Select your video doorphone, then select "Change Wi-Fi network,"

• Follow the instructions.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket