How to change the Wi-Fi network on the V®350 Connect ?


If you have modified your Wi-Fi network (changed your network name and/or changed your password) either voluntarily or after changing your Internet Box, you will need to reconnect your V®350 Connect:


  • Make sure you have the supplied reset pin and your new Wi-Fi password,
  • Open the Somfy Protect app,
  • Go to the "My devices" menu,
  • Select your video doorphone, then select "Change Wi-Fi network,"
  • Follow the instructions.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket